Consultation Services

Sometimes families need an objective approach to help solve life’s problems. Consultation Services can bring people together in a safe place, define the problem, develop a plan and identify resources to achieve desirable results. Our professional staff facilitates meetings for families who are concerned about a loved one, whether it is an older adult or a person with mental health challenges who would benefit from a coordinated plan of services and care.


Counseling is a collaborative effort between the counselor and client. Our licensed therapists help clients identify goals and potential solutions to problems that cause emotional turmoil, improve communication and coping skills and symptom management, strengthen self-esteem, promote behavior change, feel better and function at their best. Our counseling services include individual psychotherapy for adults, adolescents & children, couples therapy, family therapy, play therapy, parenting coaching, grief support and more. Our services are confidential. We accept most insurance including Medicare.
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Jewish Community Addiction Services

Jewish Community Addiction Services seeks to promote recovery and reduce stigma for individuals affected by substance use disorder and their families by providing knowledgeable, confidential, and culturally-sensitive supports and services.
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Mental Health Support Services

Professional case managers assist adults living with mental health challenges by coordinating and obtaining a wide range of services for them, individually tailored to help promote and maintain independence, stability and health. We encourage and promote maintaining healthy relationships with family, friends and community.


This is a dynamic program designed to enhance marital growth and revitalize relationships. The JFCS Counseling Department assists couples of all types – those considering marriage, newly engaged couples, gay/lesbian couples, and those married for years. Through PREPARE/ENRICH, couples can assess their compatibility, learn to resolve differences, handle financial decisions and strengthen their communication skills.

Twin Cities Jewish Healing Program

This program serves Jews and their families encountering life-altering medical situations who are looking for a spiritual connection, but are unaffiliated with a synagogue. The Healing Program has created a vital partnership with Twin Cities hospitals, nursing homes and hospices in an ongoing effort to provide culturally-sensitive care and spiritual support to their Jewish patients. Trained volunteers and clergy visit those in health care situations who are in need of healing.
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Contact: 952-546-0616

Meet Our Counseling Staff

Jill Kozberg, MA, LP

I am a Licensed Psychologist and the Program Manager for the Counseling Department. I have a Master’s Degree in Counseling Psychology from the University of Minnesota, and have been a therapist for over 25 years. I work with individuals, couples, and families. My areas of special interest include anxiety, depression, trauma, grief and loss, relationship and marriage enrichment, communication, and life transitions. I believe that everyone has their own answers, and work collaboratively with my clients to offer support, feedback and perspective. I also facilitate communication and the expression of needs, expectations, and feelings. Many people have experienced traumas and losses from which they are trying to heal, in order to move forward in their lives. I believe that the therapeutic relationship provides the foundation upon which the rest of the work will take place.

Carole Cera

Carole Cera, LICSW

I have been providing therapy for over 40 years, with nearly 30 years in the Counseling Department at Jewish Family & Children’s Service of Minneapolis. I continue to feel passionate about my work at JFCS where individuals and families are served holistically, with cultural sensitivity, all within the mission of tikkun olam (healing the world). My goal for those people I see is to stand beside them as they take on the challenges of life. Along the way, I use humor, mindfulness, play therapy, cognitive, as well as insight-oriented, trauma-informed, and evidence-based practices. I have experience working with individuals and families throughout the lifespan and through all life changes, from birth to death. In addition, for over 20 years I have provided Licensure Supervision for social workers and professional counselors, using these same principles.

Mark Kaufman, MSW, LICSW

I have always been interested in how people think, and this ultimately has led me to working with people in therapy. I work with adults with anxiety, depression, personality disorders, trauma, severe mental illness, and chronic illnesses. I love walking with people through problem solving and self-discovery. I believe in the importance of collaboration in finding healing, personal growth, and solving problems. I use this perspective with my clients as they navigate the challenges that led them to work with me. We explore how previous problems were dealt with and how that problem solving process applies to current challenges, how one’s thoughts impact one’s feelings, and explore new and old experiences and the emotions surrounding them, integrating mindfulness and behavioral strategies. I have a special interest in the treatment of suicidal thinking. I have a Master’s Degree in Social Work from University of St. Thomas and St. Catherine University.

Michel Rousseau

Michel Rousseau, MSW, LICSW

I am a Licensed Independent Clinical Social Worker and received my Master’s Degree from the University of St. Thomas. I work with adults who are experiencing grief and loss, anxiety, depression, trauma and life transitions involving the loss of a loved one, troubling medical news, or anything that requires finding a “new normal.” I respect the experience of my clients and understand the extent to which trauma can complicate how a person sees themselves and their place within the world. Diversity is something to be celebrated, and I cherish the opportunity to work with people from various cultural and ethnic backgrounds. My passion is to reinforce the inherent strengths that all clients possess in order to identify healthy coping strategies, foster a more meaningful way of living, and promote overall well-being.

Natalie Quiring-Oleson, MSW, LICSW
I enjoy working with clients ages 5-17+, especially those struggling with trauma, anxiety, depression, self-harm, and suicidality. I also help parents learn strategies to support their child at home. I have experience working with kids and families at home, in the hospital, in an outpatient clinic, and in a day treatment program. I am very passionate about working with children, since I believe early intervention gives a person the best chance for success. I use evidence-based practices such as eye movement desensitization and reprocessing (EMDR), meditation, mindfulness, cognitive-behavioral therapy (CBT), and play therapy to help clients build skills to cope with their emotions and challenges. I have a Master’s of Social Work degree from University of Saint Thomas.

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