Consultation Services

Sometimes families need an objective approach to help solve life’s problems. Consultation Services can bring people together in a safe place, define the problem, develop a plan and identify resources to achieve desirable results. Our professional staff facilitates meetings for families who are concerned about a loved one, whether it is an older adult or a person with mental health challenges who would benefit from a coordinated plan of services and care.


Counseling is a collaborative effort between the counselor and client. Our licensed therapists help clients identify goals and potential solutions to problems that cause emotional turmoil, improve communication and coping skills and symptom management, strengthen self-esteem, promote behavior change, feel better and function at their best. Our counseling services include individual psychotherapy for adults, adolescents & children, couples therapy, family therapy, play therapy, parenting coaching, grief support and more. Our services are confidential. We accept most insurance including Medicare.

Family Life Education

Family Life Education (FLE) takes JFCS out into the community and brings the community into JFCS through presentations, trainings, workshops, classes, support groups, individual meetings and consultations. The foundations of FLE are collaboration, prevention and education with the goal of promoting individual, family and community well-being and empowerment throughout the lifespan. Customized programming includes topics such as parenting workshops, teacher trainings, addressing interfaith challenges, bullying, grief and loss, supporting caregivers, addressing challenging current events in meaningful ways and building healthy relationships.
> View the course list

Mental Health Support Services

Professional case managers assist adults living with mental health challenges by coordinating and obtaining a wide range of services for them, individually tailored to help promote and maintain independence, stability and health. We encourage and promote maintaining healthy relationships with family, friends and community.


This is a dynamic program designed to enhance marital growth and revitalize relationships. The JFCS Counseling Department assists couples of all types – those considering marriage, newly engaged couples, gay/lesbian couples, and those married for years. Through PREPARE/ENRICH, couples can assess their compatibility, learn to resolve differences, handle financial decisions and strengthen their communication skills.

Twin Cities Jewish Healing Program

This program serves Jews and their families encountering life-altering medical situations who are looking for a spiritual connection, but are unaffiliated with a synagogue. The Healing Program has created a vital partnership with Twin Cities hospitals, nursing homes and hospices in an ongoing effort to provide culturally-sensitive care and spiritual support to their Jewish patients. Trained volunteers and clergy visit those in health care situations who are in need of healing.

Contact: 952-546-0616

Meet Our Counseling Staff

Jill Kozberg

Jill Kozberg, MA, LP

I am a Licensed Psychologist and the Program Manager for the Counseling Department. I have a Master’s Degree in Counseling Psychology from the University of Minnesota, and have been a therapist  for over 25 years. I work with individuals, couples, and families. My areas of special interest include anxiety, depression, relationship and marriage enrichment, goal setting, communication, grief and loss, and life transitions.


I believe that everyone has their own answers, and work collaboratively with my clients to offer support, feedback and perspective. I also facilitate communication and the expression of needs, expectations, and feelings. I believe that the therapeutic relationship provides the foundation upon which the rest of the work will take place.

Carole Cera

Carole Cera, LICSW

I have been providing therapy for over 40 years, with nearly 30 years in the Counseling Department at Jewish Family & Children’s Service of Minneapolis. I continue to feel passionate about my work at JFCS where individuals and families are served holistically, with cultural sensitivity, all within the mission of tikkun olam (healing the world).


My goal for those people I see is to stand beside them as they take on the challenges of life. Along the way, I use humor, mindfulness, play therapy, cognitive, as well as insight oriented evidence-based practices. I have experience working with individuals and families throughout the lifespan and through all life changes, from birth to death. In addition to my role in the Counseling department, I also train new social workers, and manage the Intake & Resource Connection and Jewish Big Brother/Big Sister Programs.

Mark Kaufman, MSW, LICSW

I have a Master’s Degree in Social Work from University of St. Thomas and St. Catherine University. I have 10 years of experience in mental health, working with adults with anxiety, depression, severe mental illness, and chronic illnesses. I have always been interested in how people think, and this ultimately has led me to working with people in therapy. I love walking with people through problem solving and self-discovery. I believe in the importance of collaboration in finding healing, personal growth, and solving problems. I use this perspective with my clients as they navigate the challenges that led them to work with me. We explore how previous problems were dealt with and how that problem solving process applies to current challenges, how one’s thoughts impact one’s feelings, and explore new and old experiences and the emotions surrounding them.


Michel Rousseau

Michel Rousseau, MSW, LICSW

I am a Licensed Independent Clinical Social Worker and received my Master’s Degree from the University of St. Thomas. I have experience working with adults regarding grief and loss, anxiety, depression, and life transitions. I have a deep respect for my clients and the courage they demonstrate by engaging in therapy. Within my practice, I strive to create a non-judgmental space that enables an individual to discuss experiences and process emotions with the central goal of reaching a new level of insight. My passion is to reinforce the inherent strengths that all clients possess in order to identify healthy coping strategies and promote overall well-being.

Natalie Oleson, MSW, LICSW

I am a Licensed Independent Clinical Social Worker and received my Master’s Degree from the University of St. Thomas. My specialties include working with people ages 3-17, especially those struggling with trauma, anxiety, depression, self-harm, and suicidality. I also help parents learn strategies to support their child at home. I have experience working with kids and families at home, in the hospital, in an outpatient clinic, and in a day treatment program. I am very passionate about working with children, since I believe early intervention gives a person the best chance for success.